As someone else wrote: Their sales staff sells pipe dreams. After contract started they seem non existing.
Tell you you'll have access to this fancy software to monitor your calls and web searches. Bunch of BS, 9 months into 1 year contract. Sales guy called and showed me online , but I couldn't access that day due to wasn't his logon. I'll send it to you, he said.
Better yet this person will contact you on Monday. It's been 3 weeks and no one has contacted me.
When I call him , goes to voice mail. Do yourself a favor and lock your door , don't answer your phone when they call.
Reason of review: Poor customer service.
Monetary Loss: $6000.
Preferred solution: Let the company propose a solution.