Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I've worked with Thomas through the years and have gotten customers from them every year. The leads are fewer but much higher quality than things like Google or direct mail.

My Thomas rep helps me understand what the options are for marketing my machining business and we make decisions together to go after markets that I want. He always answers my calls and stops by to check in on us. There is more business out there than ever right now, and I want as much as I can get. It's a great partnership.

Had a chance to meet the new CEO at a local meeting recently.

Really smart guy that gave me some good ideas. Not sure why people are complaining here.

Reason of review: Good quality.

I liked: Service, New business, Working with my local thomas rep to grow my business.

  • Reliable And Dependable
  • Forward Thinking
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